Terms of Service

1. Acceptance of Terms

By accessing or using ClientDock ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

ClientDock is a client portal platform that allows users to create secure portals for sharing files, managing projects, and collaborating with clients. The Service includes:

• Portal creation and management tools
• File upload and sharing capabilities
• Timeline and project tracking features
• Client access management
• Secure authentication and data storage

3. User Accounts

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 16 years old to create an account
• One person or entity may maintain only one account

3.2 Account Responsibility

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage from unauthorized account access

4. Subscription Plans and Billing

4.1 Subscription Plans

• We offer various subscription plans with different features and storage limits
• Plan details, pricing, and features are available on our website
• We reserve the right to modify plans and pricing with 30 days notice

4.2 Billing and Payment

• Subscription fees are billed in advance on a recurring basis
• Payment processing is handled securely by Stripe
• You authorize us to charge your payment method for applicable fees
• All fees are non-refundable unless otherwise stated
• Failure to pay may result in service suspension or termination

4.3 Free Tier

• Free accounts have limited storage and features
• We may modify free tier limitations with reasonable notice
• Free accounts are subject to the same terms and acceptable use policies

5. Storage Limits and Data Management

6. Acceptable Use Policy

6.1 Permitted Use

You may use ClientDock only for lawful business purposes, including:

• Creating client portals for legitimate business relationships
• Sharing business-related files and documents
• Managing client projects and communications

6.2 Prohibited Use

You may not use ClientDock to:

• Upload, store, or share illegal, harmful, or offensive content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems
• Use the service for spam or unsolicited communications
• Share copyrighted material without proper authorization
• Store personal data of individuals without proper consent

7. Content and Intellectual Property

7.1 Your Content

• You retain ownership of all content you upload to ClientDock
• You grant us a license to store, process, and display your content as necessary to provide the Service
• You are responsible for ensuring you have rights to all content you upload
• You must not upload content that violates others’ intellectual property rights

7.2 Our Intellectual Property

• ClientDock and all related trademarks, logos, and content are our property
• You may not copy, modify, or distribute our intellectual property
• These Terms do not grant you any rights to our intellectual property

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using ClientDock, you consent to the collection and use of your information as described in our Privacy Policy.

9. Service Availability and Modifications

9.1 Service Availability

• We strive to maintain high service availability but cannot guarantee 100% uptime
• We may perform maintenance that temporarily affects service availability
• We are not liable for service interruptions beyond our reasonable control

9.2 Service Modifications

• We may modify, update, or discontinue features of the Service
• We will provide reasonable notice for significant changes
• Continued use of the Service constitutes acceptance of modifications

10. Termination

10.1 Termination by You

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You remain responsible for all charges incurred before cancellation

10.2 Termination by Us

• We may suspend or terminate your account for violation of these Terms
• We may terminate accounts for non-payment after reasonable notice
• We reserve the right to terminate the Service with 30 days notice

10.3 Effect of Termination

• Upon termination, your access to the Service will cease
• You should download your content before termination
• We may delete your data according to our data retention policies
• Provisions that should survive termination will remain in effect

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

11.2 Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless ClientDock, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Content you upload or share through the Service

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.2 Dispute Resolution Process

• Before filing any legal action, you agree to first contact us to attempt to resolve the dispute informally
• If informal resolution fails, disputes will be resolved through binding arbitration
• Arbitration will be conducted by a single arbitrator in accordance with applicable arbitration rules
• You waive any right to participate in class action lawsuits or class-wide arbitration

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClientDock regarding the Service.

14.2 Modifications

• We may modify these Terms at any time by posting updated Terms on our website
• Material changes will be communicated via email or service notification
• Continued use of the Service after changes constitutes acceptance
• If you do not agree to changes, you must stop using the Service

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.5 Assignment

• You may not assign or transfer these Terms or your account without our written consent
• We may assign these Terms without restriction
• These Terms bind and benefit the parties and their successors and assigns

15. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of ClientDock and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ClientDock.

16. Contact Information